Support that helps you flourish.

You’ve got big goals but between managing emails, juggling client enquiries, posting to socials and keeping up with all the admin, there is barely room to breathe (let alone grow).

That’s where I come in!

I help small businesses flourish by reclaiming their time, reducing the overwhelm and keeping things running smoothly behind the scenes.

This means you can focus on what really matters and take time to enjoy the finer things in life (like good coffee and cake with friends!).

I want nothing more than to see you and your business grow and give you the time and freedom that you deserve!

Level up your business with one of my Service Packages

  • An extra set of hands to tackle the day to day tasks of life or running your small business.

    Whether it's keeping your inbox under control, scheduling your premade posts, repurposing content or putting together simple Canva designs, this package helps you stay consistent and organised without the overwhelm.

  • Ongoing support with admin and customer service tasks to help your business stay organised, make your customers feel valued, and give you some time back in your week to do what you do best!

    Perfect if you're finding emails, scheduling or customer enquiries are taking up too much of your time and stopping you from focusing on your clients, sales, growth and strategy.

  • Regular, reliable support for growing businesses to keep operations running smoothly.

    From handling customer emails promptly, to scheduling and uploading content, to managing ongoing admin tasks. You'll have consistent help that ensures nothing slips through the cracks, leaving you free to focus on growth and client relationships.

  • Not sure if you are ready to commit to regular support? I got you.

    This customisable package is perfect for businesses or individuals that don't want to commit to a set number for hours each month. Whether it's catching up on admin, clearing out your inbox, scheduling a bunch of posts or a one time project. This flexible option gives you support exactly when you need it.

Hi, I’m Mel

For the past 12 years I have worked in various customer service and administrative roles from supermarkets to offices to government departments. Now, I’m bringing those skills to my own business - supporting individuals and small businesses with the admin tasks they don’t have time for.

On a personal note, I am a wife, a mum to two energetic boys and have two beautiful dogs. I’m happiest with a good coffee in hand and a walk by the ocean. I’m down to earth, love a good laugh and believe that business should be a good balance of professional and fun.

Starting this business has given me the freedom to work around my family while helping others create more balance in their own lives. I’d love to help you do the same.

  • Mel picked up everything in my business so effortlessly and I felt like I was in the safest of hands from the get-go.

    Virtual House Admin & Creative

  • “Mel picked up everything in my business so effortlessly, and I felt like I was in the safest of hands from the get-go. She already treats my business as if it were her own and takes such care in her work, I'm so happy to be able to hand work back to my clients that she's done and feel so proud of it. She has impeccable attention to detail and always turns work around so quickly. Mel is absolutely the support in your business you didn't know you needed.. but soon won't be able to live without!”

    Virtual House Admin & Creative

When I first stepped into the VA world, I was honestly overwhelmed by how many tools, platforms and "must haves" everyone recommended. It felt like every second post was telling me I needed another app to stay organised! But over time, I'
Here’s how it goes when you decide to stop juggling all the things and bring in your new favourite sidekick (hi 👋). Step 1: We chat. ☕️ Step 2: I send you a package that's perfect for you. 🤌 Step 3: You get your Welcome Pack - aka "how
You know that moment when you hand something off for the first time..and you're secretly waiting for the sky to fall? Except, it doesn't! Things actually get done. Properly. On time. And without a mild menty b 😅 That's the power of smart delegati
Let's revisit what a Virtual Assistant is and how we can help! 🌻 If your inbox is overwhelming you, your to-do list is waiting for someone to save it and you're starting to run out of time in your day for what really matters - that's where a VA cou
It is an absolute honour to be working with Ellie @virtualhouse.ac and I still pinch myself everyday that I get to! 😊 I am learning so much and loving every minute of it, and to get feedback like this makes me do a little happy dance 😄 Thank you s